Data Deletion Instructions

If you submitted an Instant Form through a LIFED advertisement on Facebook or Instagram, you can request deletion or correction of the information LIFED received. No LIFED account is required.

1. Email support@lifedhealth.com.
2. Use the subject Meta Lead Data Deletion Request. For a correction, explain what needs correcting.
3. Include the email address or phone number originally submitted so we can locate the enquiry. If helpful, include the approximate submission date or programme of interest. Provide only what is needed to identify the record.
4. We may request reasonable verification before acting, preferably through the contact channel originally supplied.
5. We review the request, delete eligible personal information or explain a specific lawful reason for retaining particular records.
6. We confirm the outcome through an appropriate contact channel.

Do not send Facebook or Instagram passwords, OTPs, government identity documents or excessive personal details. Do not post enquiry details publicly. This is a manual support-email process, not an instant or self-service deletion facility.

Our review may cover submitted form answers, linked CRM contact records, follow-ups, documented contact activity, attribution and historical CSV-imported enquiries. Some information may need to be retained for a specific legal obligation or an existing booking or complaint. We will explain the reason and scope of any retention rather than promise unconditional deletion.

If we cannot fulfil all or part of a request, you may ask for an explanation and raise a privacy complaint with our contact below. Applicable rights and remedies depend on the law in force.

LIFED can act on information held by LIFED. This process does not delete your Facebook or Instagram account or information held independently by Meta.

You may also request access or ask us to stop promotional contact or withdraw applicable marketing consent. A marketing opt-out is separate from a request to delete all data; limited information may be needed to honour your opt-out. Aggregate advertising statistics are distinct from your personal enquiry; see the Privacy Policy's Meta section.

Privacy and deletion requests: support@lifedhealth.com. Existing Grievance Officer: Harinekshana KH.

Read our Privacy Policy, including privacy rights and company and registered address details, or visit Contact LIFED.